At GearSeason, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we’re here to make it right.

 

Returns

 

We gladly accept returns within 30 days of the delivery date.
To be eligible for a return:

• The item must be unused and in the same condition that you received it.
• It must also be in the original packaging.

Returns are accepted for defective, damaged, or incorrect items only. To start a return, please contact our customer support team at support@gearseason.com within 30 days of receiving your order.

 

Please include:

• Your order number
• A short description of the issue
• Clear photos or videos (if applicable)

Once your return request is approved, our team will guide you through the return process.

 

 Refunds

 

After your returned item is received and inspected, we will notify you via email. If your return is approved, a full refund will be issued to your original payment method within 3–5 business days.

 

Please Note

 

Shipping fees are non-refundable. Refunds may take additional time to appear on your bank or credit card statement, depending on your provider.

 

Non-Returnable Items

We cannot accept returns for:

• Items not in their original condition
• Products damaged due to customer misuse
• Items returned after 30 days from delivery

 

Return Shipping

 

Customers are responsible for the return shipping costs unless the item is defective or damaged. We recommend using a trackable shipping service to ensure the successful delivery of your return.

 

Return Policy Coverage

 

This return policy applies to all customers in the United States and worldwide orders fulfilled through our partners.

 

Contact Us

 

If you have any questions about returns or refunds, please contact us: support@gearseason.com. Our support team is available 24/7 to assist you.